These Terms are made between OLX ("we," "us," "our," the "Company," as applicable) and you ("you" or the "User"). The Company is part of the EMPG Group, which operates various websites and the Website.
If you are a Seller selling on our Website, you will be required to enter into additional terms and conditions set out in our Marketplace Agreement; however, please note that these Terms will still apply and must be read in conjunction with any other agreement you enter into with the Company.
1. General Terms and Conditions Which Apply to Users
1.1 In registering for this Website, the User must provide true, accurate, current, and complete Registration Details which the User must update after any changes (except age) before using the Website for further services in the future.
1.2 The User hereby agrees and acknowledges that the Website may contain adverts placed by advertisers or companies in the course of business for the sale of goods or services (and which the Company takes no responsibility for). Advertisers or companies using the Website or the Service to place adverts offering goods or services of a business, commercial or trade nature must include their full names in the advert and make it clear that they are selling goods or services in the course of business either by the content, format, size or place of the advertisement or by including words such as "dealer," "seller," "retailer," "wholesale" or similar in the name of the advert they submit for publication.
1.3 The User hereby warrants and represents to the Company that it is at least eighteen (18) years of age and legally able to enter into contracts.
1.4 The Company reserves the discretion to withdraw any Material or User Material from the Website without prior notice and to refuse any User Material posted or provided to the Company by a User.
1.6 The User hereby authorizes the Company to use any information it submits to the Website to inform the User of special offers, occasional third party offers, and other marketing and related purposes. Without prejudice to Clause 2.5 above, the Company will not use User data for any other purposes than as set out in these Terms except that the Company may disclose this data if compelled to do so by law or at the request of a law enforcement agency or governmental authority.
1.7 If the User does not wish the Company to use its information as set out in Clause 2.6 above, it should leave the Website before submitting its personal details.
1.8 If the User does not want the Company to use its email address or SMS/mobile number to send information concerning the Service and related matters, the User should send an email message to firstname.lastname@example.org and insert unsubscribe as the subject heading of such message.
1.9 You must keep confidential any user identification and password details set-up or given to you as part of our security procedures and must not disclose them to any third party.
1.10 The Company reserves the right to suspend or terminate a User's account where, in its absolute discretion, it deems the User has breached these Terms or deems such suspension or termination is otherwise appropriate. In the event of such suspension or termination, the Company will notify the User by email, and the User must not seek to re-register on any Website either directly or indirectly through a related entity. The Company's rights under this Clause 2.10 shall not prejudice any other right or remedy the Company may have in respect of any breach or any rights, obligations, or liabilities accrued prior to such suspension or termination.
1.11 For the avoidance of doubt, the Company is providing a service, not goods.
1.12 The EMPG Group owns all Intellectual Property Rights in and associated with the Website and the Service, including without limitation any trademarks, trade names, designs, text, graphics, and the selection and arrangement thereof. Nothing contained in the Website should be construed as granting by implication or otherwise any license or right to use any trademark displayed on the Website without our written permission. You may print off one copy and may download extracts of any page(s) from the Website for your personal use, and you may draw the attention of others to content posted on the Website. Still, you must not modify the digital or paper copies of any materials you have printed off or downloaded in any way, and you must not use any photographs or videos separately from any accompanying text. You agree not to circumvent, disable, or otherwise interfere with the website's security-related features or features that prevent or restrict the use or copying of any Materials or enforce limitations on the use of the Website or the Materials therein. The material displayed on or through the Service is protected by copyright as a collective work and/or compilation, pursuant to copyright laws, other laws, and international conventions. Any reproduction, modification, creation of derivative works from or redistribution of the Website, the Materials, or the collective work or compilation is expressly prohibited. Copying or reproducing the Website, the Materials, or any portion thereof for further reproduction or redistribution is expressly prohibited.
1.13 The Company takes reported and actual infringement of Intellectual Property Rights and fraud extremely seriously. While users cannot hold the Company liable concerning such issues, the Company requests all Users to report such matters immediately to the Company inform the appropriate authorities. We will make all practical endeavors to investigate and remove Unacceptable content reported by a User within a reasonable time.
1.14 If you are an owner of Intellectual Property Rights or an agent who is fully authorized to act on behalf of the owner of Intellectual Property Rights and believe that any Material or other content infringes upon your Intellectual Property Right or the Intellectual Property Rights of the owner on whose behalf you are authorized to act, you may submit a notification to the Company together with a request to the Company to delete the relevant Material in good faith. The notification and the request must contain the following information:
1.14.1 a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
1.14.2 identification of the Intellectual Property Rights claimed to have been infringed, or if multiple Intellectual Property Rights can be covered by a single notification, a representative list of such works;
1.14.3 identification of the Material (by means of data or communication link, etc.) that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the Company to locate the material;
1.14.4 information reasonably sufficient to permit the Company to contact you, such as an address, telephone number, and an electronic mail address;
1.14.5 a signed statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the Intellectual Property Rights owner, its agent, or the law;
1.14.6 a signed statement that the Intellectual Property Rights owner holds the Company harmless from any claim of any third party in connection with the Company removing the relevant content; and
1.14.7 a signed statement that the notification's information is accurate and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
1.15 All notifications under Clauses 2.13 and 2.14 must be sent to [●].
1.16 Users will be invited to send comments to the Company email relating to the integrity and performance of other Users.
1.17 The following restrictions shall apply to all Users. You must:
1.17.1 not use the Website or the Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Website or any Service or any operating system;
1.17.2 not transmit any material designed to interrupt, damage, destroy or limit the functionality of the Website or the Service;
1.17.3 use any form of automated device or computer program (sometimes referred to as "flagging tools") that enables the use of the Company’s "flagging system" or other community control systems without each flag being manually entered by a human that initiates the flag (an "automated flagging device"), or use any such flagging tool to remove posts of competitors, other third parties or to remove posts without a reasonable good faith belief that the post being flagged violates these Terms or any applicable law or regulation;
1.17.4 not use any automated software to view the Service without our consent (including use of spiders, robots, crawlers, data mining tools, or the like to download or scrape data from the Service, except for internet search engines (e.g., Google) and non-commercial public archives (e.g., archive.org) that comply with our robots.txt file) and only access the Service manually;
1.17.5 not use the Service other than for your own personal use or as a Seller
1.17.6 not attempt to copy any Material or reverse engineer any processes without the Company's consent;
1.17.7 not use any Service in any manner that is illegal, immoral, or harmful to the EMPG Group;
1.17.8 not use any Service in breach of any policy or other notice on the Website;
1.17.9 not remove or alter any copyright notices that appear on the Website;
1.17.10 not publish any User Material which is or may be Unacceptable or that may encourage a breach of any relevant laws or regulations;
1.17.11 not interfere with any other User's enjoyment of the Website or the Service;
1.17.12 not conduct yourself in an offensive or abusive manner whilst using the Website or the Service;
1.17.13 not contact anyone who has asked not to be contacted, or makes unsolicited contact with anyone for any commercial purpose, specifically, contacts any user to post advertisement on a third-party website or post any advertisement on behalf of such User;
1.17.14 "stalk" or otherwise harass anyone;
1.17.15 not collect personal data about other Users or entities for commercial or unlawful purposes;
1.17.16 not transmit any User Material that:
(a) harasses, degrades, intimidates, or is hateful towards any individual or group of individuals based on religion, gender, sexual orientation, race, ethnicity, age, or disability;
(b) includes personal or identifying information about another person without that person's explicit consent;
(c) impersonates any person or entity, including, but not limited to, a Company employee, or falsely states or otherwise misrepresents an affiliation with a person or entity;
(d) is protected by copyright or patent, protected by trade secret or trademark, or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission or a license from their rightful owner to post the material and to grant the Company all of the license rights granted herein;
(e) infringes any of the foregoing Intellectual Property Rights of any party, or is User Material that you do not have a right to make available under any law, regulation, contractual or fiduciary relationship(s);
(f) constitutes or contains "pyramid schemes," "jokes," "affiliate marketing," "link referral code," "junk mail," "spam," "chain letters," "bait marketing," "negative option marketing," "referral selling" or unsolicited advertisements of a commercial nature;
(g) constitutes or contains any form of advertising or solicitation if: (i) posted in areas or categories of the Website which are not designated for such purposes; or (ii) emailed to the Company Users who have requested not to be contacted about other services, products or commercial interests; and
(h) includes links to commercial services or third-party websites, except as specifically allowed by the Company.
1.18 By submitting User Material on the Website or otherwise, the User grants the EMPG Group a royalty-free, perpetual, irrevocable, and non-exclusive right and license to use, reproduce, distribute, display, modify and edit the User Material. The EMPG Group will not pay the User any fees whatsoever for the User Material and reserves the right in its sole discretion to remove or edit the User Material at any time. The User warrants and represents that it has all rights, consents, and/or authorizations regarding the User Material necessary to grant the EMPG Group these rights.
1.19 The Company permits the User to post User Material on the Website in accordance with the Company's procedures provided that User Material is not illegal, misleading, obscene, abusive, threatening, defamatory, or otherwise objectionable to the Company. You must not post any Unacceptable material, and, in respect of any User Material you post, you warrant that it is not Unacceptable.
1.20 The Company grants you a limited, revocable, non-exclusive license to access and use the Service for personal use. This license granted herein does not include any of the following: (a) access to or use of the Service by Posting Agents; or (b) any collection, aggregation, copying, duplication, display, or derivative use of the Service nor any use of data mining, robots, spiders, or similar data gathering and extraction tools for any purpose unless expressly permitted by the Company or as otherwise outlined in these Terms. Notwithstanding the foregoing, general purpose internet search engines and non-commercial public archives that gather information for the sole purpose of displaying hyperlinks to the Service, provided they each do so from a stable IP address or range of IP addresses using an easily identifiable agent and comply with our robots.txt file, may engage in the activities outlined in (b). For purposes of this exception, a "general purpose internet search engine" does not include a website or search engine or other services that specializes in classified listings, including any subset of classifieds listings such as housing, for sale, jobs, services, or personnel, or which otherwise provides classified ad listing services. The license outlined in this Clause 2.20 permits you to display on your website or create a hyperlink thereto, individual postings on the Service so long as such use is for non-commercial and/or news reporting purposes only (e.g., for use in personal blogs or other personal online media). The Company may limit the number of postings displayed on or linked to your website. Use of the Service beyond the scope of authorized access as outlined in these Terms immediately terminates any permission or license granted herein. In order to collect, aggregate, copy, duplicate, display or make derivative use of the Service or any Material made available via the Service for other purposes (including commercial purposes) not stated herein, you must first obtain a license from the Company.
1.22 The Company may employ a third-party provider to process credit/debit card payments for users who use the Product(s) or Services. Such third-party providers may have access to personal information provided by users needed in order to perform their functions but may not use it for any other purpose. The Company does not have access to or retain any user's payment information.
2. RELATIONSHIP between THE PARTIES
2.1 OLX and the Seller are independent parties and, notwithstanding anything contained herein, nothing shall be construed or deemed to create any association, partnership, joint venture, agency, franchise, sales representative, or employment relationship between them.
2.2 You agree, understand, and acknowledge that the Website is an online platform that enables you to purchase Products listed on the Website at the Price, any time, using a payment method of your choice. You further agree and acknowledge that the Company is neither a party nor controls any transaction conducted from and through the Website and/or the payment gateway. Therefore, the agreement for the sale of Products through the Website shall be between you and the Seller.
2.3 Payment processing occurs between you, the payment gateway service provider, and in case of payments with debit/credit cards, your issuer bank. Accordingly, any payment agreement with respect to any payment transaction conducted from and through the Website and/or the payment gateway shall be between you and the payment gateway service provider.
3. CONDITIONS OF SALE AND PURCHASE
3.1 A Product listed on the Website constitutes an offer for sale by the Seller; therefore, when you place an order to purchase a Product through the Service, it is and shall be deemed to constitute an agreement to sell between you and the Seller. The Seller's use of the Service to offer the Products for sale on the Website does not, in any manner, imply that OLX endorses or is affiliated with the Seller or the Seller's Products.
3.2 By placing an Order, you confirm that the product(s) or service(s) ordered by you are purchased for your internal/personal consumption and not for commercial resale. You authorize us to declare and provide a declaration to any governmental authority on your behalf stating the aforesaid purpose for your orders on the Site. An Order may be cancelled if the quantity exceeds typical individual consumption. This applies both to the number of products ordered within a single order and the placing of several orders for the same product. What comprises a typical individual's consumption quantity limit shall be based on various factors and determined at our sole discretion.
4. PRICING, AVAILABILITY, AND ORDER PROCESSING
4.1 All Prices on the Website are listed in Pakistani Rupees and updated from time to time. Products added to your shopping cart will always reflect the most recent Price. Please note that this price may differ from the product displayed when you first added it to your shopping cart. Adding an item to your shopping cart does not reserve the price shown at that time.
4.2 We reserve the right to refuse or cancel any Order, at any time, for any reason whatsoever, whether or not such Order has been confirmed and your payment processed. In the event that a Product is mispriced, we may, at our sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation. In case of cancellation of a prepaid Order, the Returns and Refunds Policy will apply.
4.3 Product information, including its availability, is listed on the Website; however, we do not guarantee Product availability. As we process your order, you will be informed if any Product you have ordered is unavailable.
4.4 Before we accept the Order, you may be asked to provide personal information for verification and Order confirmation, including but not limited to phone number and address. Moreover, to avoid debit/credit card fraud, we reserve the right to obtain additional information and payment details for validating the payment transaction. Your failure to provide the requisite information will automatically cause the cancellation of the Order. We reserve the right to proceed to direct cancellation of an Order if we suspect a risk of fraudulent use of debit/credit card or for other reasons without prior notice or any subsequent legal liability.
You shall be responsible for payment of all direct and indirect federal, provincial or local taxes, duties, cess, fees, levies, or charges of whatsoever nature payable with respect to the purchase of Products or utilization of Services as may be prescribed or levied from time to time under any applicable law.
The time specified for the delivery of your order is approximate only. For further information about shipping costs and mode of delivery, please see the Shipping Policy[Legal1].
7. Returns and Refunds
For information about our returns and refunds, please see the Returns and Refunds Policy[Legal2].
8. Paid Postings
8.1 The Company may charge a fee to post Material in some designated areas of the Website ("Paid Material"). Each party posting Paid Material to the Service is responsible for the Material and compliance with these Terms. Any such fees paid hereunder are non-refundable in the event any Material is removed from the Website for violating these Terms.
9. Posting Agents
9.1 The Company prohibits Posting Agents, directly or indirectly, without the express written permission of the Company. In addition, Posting Agents are not permitted to post Material on behalf of others, directly or indirectly, or otherwise access the Service in order to post Material on behalf of others, except with express written permission or license from the Company. No Spam Policy
9.2 You understand and agree that sending unsolicited email advertisements or other unsolicited communications to the Company addresses or through the Company computer systems is expressly prohibited by these Terms. You acknowledge and agree that from time to time, the Company may monitor email usage using human monitors or automated software to flag certain words associated with spam or scams in emails that are sent between one user to another in the Company's email system. Any communication between yourself and any other User utilizing the communication features available on the Service and the Website may be used only in accordance with these Terms.
9.3 Any unauthorized use of the Company's computer systems is a violation of these Terms and certain applicable laws, particularly Pakistan's electronic crimes legislation. Such violations may subject the sender and his or her agents to civil and criminal penalties. Please note that Pakistan's electronic crimes legislation carries significant penalties, including imprisonment. In case you intend to solicit or contact our Users by obtaining their email or phone numbers from our Website, we may report this behaviour to the relevant authorities, who then may decide to prosecute you under Pakistan's relevant laws.
10. Limitation of Liability
10.1 The Company shall not be liable for any:
10.1.1 consequential, indirect, special losses or exemplary damages (even if the Company has been advised of the possibility of such losses or damages);
10.1.2 loss of profit;
10.1.3 loss of business;
10.1.4 loss of revenue;
10.1.5 loss of or corruption to data;
10.1.6 loss of use;
10.1.7 loss of production;
10.1.8 loss of contract;
10.1.9 loss of opportunity;
10.1.10 loss of savings, discount, or rebate (whether actual or anticipated);
10.1.11 harm to reputation or loss of goodwill;
10.1.12 loss of anticipated savings,
(in the cases of Clauses 11.1.2 to 11.1.12 (inclusive), whether direct or indirect), howsoever arising suffered by any User arising in any way in connection with these Terms or for any User's liability to any third party.
10.2 The limitations at Clause 11.1 shall also apply with respect to damages incurred by reason of other services or products received through or advertised in connection with the Website or the Service or any links on the Website, as well as by reason of any information, opinions or advice received through or advertised in connection with the Website or the Service or any links to the Website or Service.
10.3 The limitations in this Clause 11 shall apply to the fullest extent permitted by law. You specifically acknowledge and agree that the Company shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any user or third party and that the risk of harm or damage from the foregoing rests entirely with you.
10.4 Whilst the Company will take all reasonable attempts to exclude viruses from the Website, it cannot ensure such exclusion, and no liability is accepted for viruses. The User is recommended to take all appropriate safeguards before accessing or downloading information or any Material from the Website.
10.5 The Website includes information and materials uploaded by other users of the Website. This information and these materials have not been verified or approved by the Company, and the Company shall not be liable for any material which may be deemed Unacceptable. You further may be exposed to Material that is inaccurate, offensive, indecent, objectionable, defamatory, or libellous and, as far as the law allows, and subject to Clause 11.11, you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against the Company with respect thereto.
10.6 The Company does not guarantee that the Service will always be accessible, uninterrupted, timely, secure, error-free, or free from computer virus or other invasive or damaging code or that the Service will not be affected by force majeure events, including the inability to obtain or shortage of necessary materials, equipment facilities, power or telecommunications, lack of telecommunications equipment or facilities and failure of information technology or telecommunications equipment or facilities. The Company may suspend or withdraw or restrict the availability of all or any part of the Website for business and operational reasons at any time and shall not be liable for any interruption to the Service, whether intentional or otherwise. We recommend that you back up any content and data used in connection with the Website to protect yourself in case of problems with the Website or the Service.
10.7 The Company shall not be liable for any delay or failure to comply with our obligations under these Terms if the delay or failure arises from any cause beyond our reasonable control.
10.8 The Company is not liable for any failure in respect of its obligations hereunder, which result directly or indirectly from failure or interruption in software or services provided by third parties.
10.9 The Company is not responsible for the direct or indirect consequences of a User linking to any other website from the Website and has not approved such linked websites or the material or information available from them.
10.10 The Company does not guarantee, represent or warrant that the information accessible via the Website is accurate, complete, or current. The Company has no liability whatsoever in respect of any use which the User makes of such information. The Website, the Service, and use of all related facilities are provided on an "as is, as available" basis without any warranties, whether express or implied.
10.11 The Website and the Service have not been developed (and Material has not been written) to meet the individual requirements of the User and it is the User's sole responsibility to satisfy itself prior to entering into any transaction or decision that the Website, the Service and the Material are suitable for its purposes. A User in making any financial or other decision based on Material or other information in the Website accepts that it does so exclusively at its own risk, and the Company shall have no liability in respect of the same.
10.12 None of the Clauses herein shall apply so as to restrict liability for death or personal injury resulting from the gross negligence of the Company.
10.13 The Website is controlled and offered by the Company from facilities in Pakistan. The Company makes no representations or warranties that the Website is appropriate for use in other locations. Those who access or use the Website from other jurisdictions do so at their own volition and risk and are responsible for compliance with local law.
You acknowledge and undertake that you are accessing the Services on the Site and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the Site.
The User agrees to defend, indemnify and hold harmless the Company, the EMPG Group, and each of their officers, subsidiaries, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers, and employees, from and against any and all claims, damages, obligations, losses (whether direct, indirect or consequential), liabilities, costs or debt, and expenses (including but not limited to attorneys' fees) arising from (a) your improper use of, or your inability to use, the Website or the Service; (b) your breach of any provision of these Terms; and/or (c) your violation of any third party right, including without limitation any copyright, trademark, trade secret or other property, or privacy right. As far as the law allows, this defense and indemnification obligation will survive termination, modification, or expiration of these Terms and your use of the Website and the Service.
14. REPRESENTATIONS AND WARRANTIES
14.1 We are not responsible for any non-performance or breach of any agreement to sell entered into by and between you and the Seller.
14.2 We are not a party to the agreements to sell between you and the Seller; therefore, if a dispute arises between you and the Seller, OLX (and its agents and employees) shall not be liable for any claims, damages, obligations, and losses arising out of or in any way connected with such disputes, unless such dispute is related to or caused by any act, error or omission of OLX.
14.3 The Seller is and shall remain the sole and absolute owner of the Products, including all rights, title, and interest therein. The title, ownership, and risk of a Product will only be transferred to you when the Product has been successfully delivered to you. In the event, you reject or return the Product, title, ownership, and risk shall revert to the Seller. The title and ownership of a Product, including any right, title, and interest therein, shall not pass to us under any circumstances whatsoever.
15.2 The Company reserves the right to alter its terms of business from time to time. The Effective Date: When the User is reading these Terms, it is set out at the top of these Terms. Prior to using the Website again in the future, Users should check that the Effective Date has not changed. If it has, the User should examine the new set of terms and conditions and only use the Website if it accepts the new terms and conditions. If you do not accept the changes, you should immediately discontinue your access to the Website and your use of the Service.
15.3 If any provision of these Terms or part thereof shall be void for whatever reason, it shall be deemed deleted, and the remaining provisions shall continue in full force and effect.
15.4 The Company reserves the right to assign or subcontract any or all of its rights and obligations under these Terms. The User may not assign or otherwise transfer its rights or obligations under these Terms without the Company's prior written consent.
15.5 Any notice given pursuant to these Terms may be served personally or by email to the last known email address of the addressee. It is the users' responsibility to promptly update the Company of any change of address or email address. Such notice shall be deemed to have been duly served upon and received by the addressee, when served personally, at the time of such service or when sent by email twenty-four (24) hours after the email has been sent.
15.6 The Company shall not be liable for any loss suffered by the other party or be deemed to be in default for any delays or failures in performance hereunder resulting from acts or causes beyond its reasonable control or any acts of God, acts, or regulations of any governmental or supra-national authority.
15.7 Any delay or forbearance by the Company in enforcing these Terms' provisions or any of its rights hereunder shall not be construed as a waiver of such provision or right thereafter to enforce the same.
15.8 The headings in these Terms are solely used for convenience and shall not have any legal or contractual significance.
15.9 These Terms shall be governed by and construed in accordance with the law of the Islamic Republic of Pakistan, and the parties submit to the exclusive jurisdiction of the Courts at Lahore, Pakistan, save that the Company may take action in any relevant jurisdiction to enforce its Intellectual Property Rights. You agree that any cause of action brought by you arising out of or related to your use of the Service and/or the Website must commence within a reasonable time.
15.10 These Terms shall inure to the benefit of and be binding upon each party's successors.
15.11 If these Terms are translated into any other language, and there is a discrepancy between the English text and the other language's text, the English text version will prevail.
15.12 All website design, text, graphics, the selection, and arrangement thereof are Copyright ©, ALL RIGHTS RESERVED.
15.13 OLX Mall is a trademark of Online Classifieds Pakistan (SMC-Private) Limited or its subsidiaries and may be registered in certain parts of the world.
Promotions & Sales:
OLX Mall reserves the right to end sales early & reject promotional codes, to cancel such offer(s) at any time, to refuse to allow any individual to participate in such offer(s).